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Top 4 HR Trends of 2020 - Identifying the relevant trends

It’s hard to digest that we’re already halfway through 2020, especially because March - April seemed ceaseless while May-June was quick as a flash. This has been an unparalleled year, one that none of us were prepared for.

Even though our situation is far from the status quo, we’re seeing a couple of changes in our work and personal life alike. Trends have emerged in different professionals as per the new normal. And Human Resource is in the same boat.

Let’s look at a few promising HR Trends of 2020.

Flexible work arrangements 

For a while, even before the outbreak hit, HR professionals had an eye on moving towards a more flexible work arrangement, in an attempt to help employees achieve that subtle work-life balance. When the nation imposed lockdown and people started working from home for an extended period of time, HR had to make sure not only that the technology to support remote working was in place, but also that they could provide the necessary support to workers with everything ranging from working on VPN to steering through a Zoom conference call. 

Now that things are falling into place, HR folks are in talks with the upper management to analyze which workers can continue working from home, a schedule for those who need to be present at the workplace, and the reconfiguration of the physical space in the office to ensure physical distancing.

As we move forward, we may anticipate that the remote working culture is here to stay as more companies realize that they don’t need office cubicle farm to run their businesses smoothly.

Updating the job applicant system

Among the more obvious tasks of HR is to recognize, hire, and onboard new employees. It is well known that a large number of people would be looking for a job since the coronavirus outbreak has led to many layoffs and improving the entire hiring process will be fruitful in this situation. 

Companies will be investing in a system that would analyze resumes and shortlist a few to pass on to HR. Under this model, resumes will be scanned for keywords acknowledged by the company as essential for the job and the applicants would be informed about their status automatically. This will uplift the burden and stress off HR professionals of screening CVs, thus allowing them to spend more time interviewing the applicants who really fit the description.

Acknowledging the importance of upskilling  

Investing in your workforce training or education not only enhances employees’ performance but also acts as a tool for motivation and engagement. This could be in the form of supporting them financially in as they pursue additional education, or by providing them with opportunities to upskill or reskill as per requirement. These days learning new and appropriate software as well as familiarizing one with the online platforms for more efficient functioning and communicating has become quintessential. HR should also look at the larger picture and strategize the use of programs and platforms that would help accomplish the goal more effectively. Interactive learning modules can be leveraged to make company-sponsored education more accessible.

Purpose driven company 

Consumers are looking forward to purchasing goods and services from a company that believes in giving back to society, or is ‘purpose driven’. HR is always looking for ways to engage the employees in activities that fit the company’s arc. Many companies are trying to reduce their carbon footprint and motivating employees to recycle or choose the eco-friendly alternative. Many companies are increasing the cultural and racial diversity or simply promoting equality in the workplace by revising policies on everything, from hiring to payscale.  

-Ishani Singh